Customer Service Courses in London
The Learning Station offer City & Guilds recognised Customer Service courses in London.
The aim of the course is to improve and enhance good practice in customer service in any industry or to support technical expertise in any job role, acknowledging the importance of effective communication and service delivery.
Anyone dealing with internal or external customers will benefit from gaining a diploma in Customer serivce, and The Learning Stations's Customer Service Courses in London will aid you to do just that.
Candidates will have the opportunity to improve their own skills and to support others within their team or organisation in the development of excellent customer service. The course will help with dealing with routine and more difficult customers, allow you to be more confident in your use of language and of the processes designed to make your role effective.
What can this qualification lead to?
On completion of this qualification candidates may progress into employment or to the following qualifications:
- Level 3 NVQ Diploma in Customer Service
- Customer Service Apprenticeship
- NVQ/SVQs in other work-related areas (for example Administration, Retail, Contact Centres, Accounting, IT and other technical sectors)
To learn more about Customer Service Courses in London, visit our
Customer Service Course page, or
contact us.
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