Step 1: Course Enrolment - you will need to complete a short enrolment and telephone induction to start

Step 2: Starting the course - your assessor will introduce themselves and issue you with your first assessment plan

Step 3: Submitting Work - when you have completed an assignment, you can upload it to your course portal for your assessor to mark your work and give you feedback. Feedback will be displayed on your portal and emailed to you for ease of reference

Step 4: Getting Help - when you need help, you can contact your assessor with questions any time as well as being able to get in touch with our customer support team between 9 am and 6 pm Mon - Fri

Step 5: Completion - once you and your assessor are confident that you have met the criteria in each unit, your portfolio goes into the IQA stage which takes approximately 9-12 weeks. After this stage, we will be able to claim your certificate.

Approximately 15 minutes after purchase, you will receive your login details (Please check Spam folder) by email, including a link and instructions to log into your course. You can also find your learning portal by clicking on the ‘student login’ button on our website or by clicking here; lms.thelearningstation.co.uk. 

Mandatory Units

Unit 1 - Undertake, promote and support continuing professional development- A/617/9460

• Understand the principles of continuing professional development and reflective practice
• Be able to improve performance through reflective practice and by prioritising goals and targets for own professional development
• Be able to prepare, implement and monitor a professional development plan
• Be able to support and encourage a learning culture and effective continuing professional development

Unit 2 - Develop and support Health and Safety practice and lead risk management - J/617/9512

• Understand the legislative framework in place and organisational Health and Safety policies, procedures and practices that are relevant to the work setting
• Be able to implement and monitor compliance with health, safety and risk management requirements in the work setting
• Be able to lead the implementation of policies, procedures and good practice and manage risks to individuals and others in the work setting
• Be able to promote a culture where needs and risks are balanced with health and safety practice in the work setting
• Be able to evaluate H&S policies and procedures and its implementation in order to improve Health and Safety practice in health and social care of children and young people’s settings in the community

Unit 3 - Understand, lead and support effective information sharing, positive relationships and communication systems - F/617/9461

• Understand the theoretical context of communication and how to apply them to practice
• Be able to manage and improve communication systems and practices that support positive outcomes for individuals and partnership working
• Be able to manage and use systems for effective information sharing
• Understand approaches to conflict management and how to manage difficult relationships

Unit 4 - Develop, engage with and support effective partnerships - M/617/9469

• Understand partnership working on a National and a local level
• Be able to establish and maintain working relationships with colleagues and other professionals
• Understand the commissioning cycle and its application within partnership working
• Understand the practical implications of partnership working

Unit 5 - Lead practice and support equality, diversity and inclusion promoting the rights of children and individuals - H/617/9470

• Understand diversity, equality and inclusion in own area of responsibility
• Be able to promote diversity, equality and inclusion
• Understand how to develop systems that promote diversity, equality and inclusion
• Be able to manage the risks presented when balancing individual rights and professional duty of care

Unit 6 - Understand children and young person's development - M/617/9505

• Understand the pattern of development that would normally be expected for children and young people from birth to 19 years and how we can support this
• Understand the factors that have an impact on children and young people’s development
• Understand the importance and benefits of early intervention to support the development of children and young people
• Understand the potential effects of transition on children and young people's development and the importance of promoting support
• Understand how assessing, monitoring and recording the development of children and young people informs the use of interventions and result in better outcomes

Unit 7 - Lead practice that supports positive outcomes for child and young person - T/617/9506

• Understand theoretical approaches and frameworks to child and young person development which support positive outcomes
• Be able to lead and support developmental assessment of children and young people and intervention
• Be able to develop and implement programmes with children or young people requiring developmental support
• Be able to evaluate programmes for children or young people requiring developmental support
• Be able to lead positive behaviour support

Unit 8 - Lead and develop the safeguarding practices and protection of children and young people - A/617/9507

• Understand the impact of current legislation that underpins the safeguarding of children and young people in the UK
• Be able to support the review of policies and procedures for safeguarding children and young people
• Be able to implement policies and procedures for safeguarding children and young people
• Be able to lead best practice in supporting children and young people’s well-being and resilience

Unit 9 - Lead, manage and develop an effective team - F/617/9508

• Understand effective team performance within a health and social care or children and young people’s setting
• Be able to support a positive culture within the team for a health and social care or children and young people’s setting
• Be able to motivate and support a shared vision within the team for a health and social care or children and young people’s setting
• Be able to develop a plan with and support team members to meet agreed objectives
• Be able to manage team performance in a health and social care or children and young people’s setting
• Understand decision making in a team

Unit 10 - Lead and develop professional supervision practice - J/617/9509

• Understand the purpose of professional supervision in health and social care or children and young people's work settings
• Understand how the principles of professional supervision can be used for performance management
• Be able to undertake the preparation for professional supervision with supervisees
• Be able to provide professional supervision

Unit 11 - Manage resources and finance within own area of responsibility - A/617/9510

• Understand resource management in the work setting
• Understand financial management in the work setting
• Be able to plan and manage a budget for own area of responsibility in the work setting
• Be able to evaluate financial management within own area of responsibility in the work setting

Unit 12 - Manage and support change - F/617/9511

• Understand the principles of change management
• Be able to identify and facilitate a shared understanding of the need for change
• Be able to develop an approved change management plan
• Be able to gain support for a proposed change
• Be able to implement approved change management plans
• Be able to evaluate the change management process

You will get a call to arrange your induction within days of completing the enrolment process. the induction will go through your chosen course, advise on suitability, Help you choose your optional units, and pathways, explain what is expected from your work, provide training on the use of our system and answer any questions that you have. The Induction will take place over the phone.

You can expect any work submitted to be marked within 14 days marking and feedback may take longer if you submit more than 3 assignments in a month.

All our courses are delivered online so no Classroom learning, We have some learning resources but as our qualifications are vocational and work-based courses, you are expected to conduct research and gain skills, knowledge and understanding from your working environment. Your assessor will provide you with assessment plans, which may include guidance and materials, as well as provide constructive feedback on the work that you complete.

Your assessor will provide you with assessment plans with work to complete, as well as their contact information. Your assessor should respond to any messages from you within just 3-working days, but it is usually sooner. 

This qualification requires an assessment of both competence and knowledge. Throughout your Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community course, you will be assessed through a variety of methods:

• Written assignments and coursework
• Having a manager or colleague complete a witness testimony of tasks completed in a workplace
• Direct observations of you carrying out work-related tasks
• Professional discussions over the phone
• Supplying us with work product evidence.

On completion of your course, there are steps that we must take to quality assure your qualification to then send to the awarding organisation.

1. The Assessor must review your work in full before submitting it to our IQA, this usually takes around 2 weeks.

2. The IQA will review any requests within 1-months, but this is usually sooner. If there are actions on your portfolio it will be sent to the assessor for them to complete, and then these steps will be repeated.

3. Once the IQA has quality checked and approved your portfolio for external sampling by the awarding body, the office will submit the claim for your certificate within 5 working days.

4. The awarding body will usually issue a certificate within 2-weeks from this point; however, they may request sampling of your work, in which case it can be up to one month.

5. The usual duration is 2-3 months from completion.