Customer Service Courses

Ofqual Regulated and Accredited by Training Qualifications UK. Online learning with expert tutor support.

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  • Learn at your own pace
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UPSKILLED LEARNERS 35000+

We have successfully upskilled and supported over 35000 students and Employers to grow their business.

RQF SUCCESSS RATES 95%

We are proud to say that we have an 95% success rate delivering QCF/RQF Courses to those that engage.

CUSTOMER SATISFACTION 95%

We provide great customer service and in our latest review over 95% of our clients Stated that they were very happy with our support.

EMPLOYERS SUPPORTED 1000s+

We regularly provide training and education services to Major National Utilities, as well as many other small to medium size companies in the United Kingdom and beyond.

UPSKILLED LEARNERS 35000+

We have successfully upskilled and supported over 35000 students and Employers to grow their business.

RFQ SUCCESSS RATES 95%

We are proud to say that we have an 95% success rate delivering QCF/RQF Courses to those that engage.

CUSTOMER SATISFACTION 95%

We provide great customer service and in our latest review over 95% of our clients Stated that they were very happy with our support.

EMPLOYERS SUPPORTED 1000s+

We regularly provide training and education services to Major National Utilities, as well as many other small to medium size companies in the United Kingdom and beyond.

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How to get into the Customer Service industry


Fortunately, landing a job in Customer Services can be relatively easy if you have the right qualifications, the right attitude and a proactive approach to job seeking. Most entry level Customer Service jobs are available in the retail, food and hospitality sector. Customer Service courses will show you the right way to deal with customers, and the wrong way. Get yourself as many certifications as you can to demonstrate to prospective employers that you’re serious about making a difference to their business.

Qualifications Needed


There are no formal entry requirements for the Customer Service industry, but certificates demonstrate to employers that you have a solid understanding of what it means to provide stellar customer service, whether that’s Entry level qualifications run for a period of 6 months, with more advanced diplomas taking up a full year of study:

  • Entry level – Level 1 Award in Customer Services
  • Intermediate – Level 2 Certificate in Customer Service
  • Intermediate – Customer Service Level 2 Diploma
  • Intermediate – Customer Service Level 3 Diploma
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Why Study With The Learning Station?


The Learning Station is fast becoming one of the UK’s top providers of online tuition with many students happily completing their chosen Online & Distance Learning courses. Whatever your reason is for enrolling on one of our courses, you can rest assured that you will be supported by a highly qualified, experienced and helpful assessor.

  • We have thousands of successful learners
  • All our qualifications are Fully Accredited and Nationally Recognised
  • Our courses are specifically designed to ensure fast progression
  • Simple to use e-learning and distance learning courses
  • Easy online payment options
  • Experienced & Responsive Online Tutors/Assessors
  • On-Site Internal Quality Assurance & Moderator
  • Technical Support 09:30 – 17:00 Mon-Fri
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